Refund & Cancellation Policy

Easy Send SMS SDN. BHD. provides 3 days money back guarantee in case we failed to give you what had committed at our SMS Bulk website. do not provides any refund in case the customer simply change his mind or wrongly judged our services/solutions. advise to all customers to test our services before sending any payment. do not offer any refund of money at any stage or at any condition once the transaction has done or services been setup.

Eligible refunds will be processed and credited to the original mode of payment like PayPal, credit card, debit card, online banking or others.

Refund / Cancellation Process
  • To raise a refund request, please email us at or call us +60 16 299 2091 within thirty (30) days of completing your new order.
  • Customers need to clearly mention the Reason for refund.
  • Customer need to send the copy of Invoice at
  • Eligible Refunds will be provided on pro-rated basis.
  • Refund will only be provided in case of paid orders.
  • All payments to are Non-refundable in case delays/non-delivery of services occurs due to issues at the end of mobile telecom operator.
  • Eligible Refunds will be credited within 30 to 45 days from the date of receiving request for refund.
  • Processing charges @ 15% shall be deducted out of the refundable amount.
Easy Send SMS

Bulk SMS will be sent directly to your customers, to keeping them notified about your business events,reminders, promotions or notifications.

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